Terms of sale
TERMS AND CONDITIONS OF SALE
1. Purpose
These Terms and Conditions of Sale govern all sales made on the website draviro.com between DRAVIRO and any individual making a purchase via the site.
2. Products
The products offered for sale are those described on the website draviro.com.
DRAVIRO makes every effort to ensure that product descriptions are as accurate as possible.
However, slight variations (such as colour or size) may occur.
3. Prices
Prices are indicated in pounds sterling (£) and include all applicable taxes (VAT).
DRAVIRO reserves the right to modify its prices at any time.
The price charged is the one displayed at the time the order is placed.
4. Orders
Any order placed on the website implies acceptance of these Terms and Conditions.
DRAVIRO reserves the right to cancel or refuse any order in the event of a dispute or suspected fraud.
5. Payment
Payment is due immediately upon ordering.
Payments are secured via third-party providers (e.g. credit/debit card, PayPal).
6. Delivery
Products are delivered to the address provided at the time of ordering.
Delivery times are estimated between 7 and 15 business days.
DRAVIRO shall not be held responsible for delays caused by carriers or customs.
7. Right to Cancel (Cooling-Off Period)
In accordance with UK consumer law, customers have the right to cancel their order within 14 days of receiving the goods.
To exercise this right, please contact: support@draviro.com
Products must be returned in their original condition.
8. Returns and Refunds
Returns are accepted within 14 days of receipt.
Return shipping costs may be borne by the customer unless otherwise stated.
Refunds are processed after the returned product has been received and inspected.
9. Liability
DRAVIRO shall not be held liable for any indirect or consequential damages resulting from the use of the website or products.
10. Personal Data
The information collected is necessary for processing orders.
It is not resold to third parties.
In accordance with the UK GDPR and the Data Protection Act 2018, customers have the right to access, rectify, and erase their personal data.
11. Disputes
These Terms and Conditions are governed by the laws of England and Wales.
In the event of a dispute, an amicable solution will be sought before any legal action.